News

December 16, 2015 14:43

Along with collecting in your overdue accounts, LCMS also provide a wide range of services, including Out Sourced Credit Control and Training Seminars.  We will be hosting one of our popular training mornings in our office in Naas for your Accounts Receivable, Credit Control and Sales Teams.

The morning covers a wide range of topics, as listed below. Spaces are limited so please book early to reserve your place.  We can also bring the training to your office (minimum numbers apply) if that is easier for you. 

Best Practises in Credit Control 

Thursday 21st January, Naas.

9.30am – 12.30pm

This seminar is ideal for members of your

Accounts,  Credit Control and Sales team

Topics include:

  New accounts - Application requirements, Credit checks and trade references

 Communication on documentation requirements between Sales and Accounts Teams

 The positive effect good collections can have on Cash Flow and growth of business

 Signs to watch out for with Debtors

 Telephone Techniques

 Time Management, setting targets and improving Cash Flow

 Resolving queries, paperwork / dispute resolution and Negotiation

 Follow through on promised payments

 Dealing with Aggressive Debtors

 Third party mediation / When to engage a Credit Management Company

 What to look for when choosing a service provider

 Insight into the LCMS collections system

 Legal Referral - Solicitors Letters / Summons / Courts

Investment €95 & VAT.     Onsite training also provided.

To reserve your place, please email taralane@lcms.ie or ring Tara on 087 7851526

Places are limited so contact us now.